Other messages in the console

• “… comes with Pro.”: that part of Dislab (walls, events, API keys, webhooks and the like) is on Pro. See Plans.
• “Your plan has no room for another screen.”: Free plays on one screen. See Pairing problems.
• “Free covers one location. Choose a plan to add more.”: Free has one location; Pro has as many as you like.
• Your last payment didn’t go through. (on Your plan): screens keep your plan for 3 days. Update your card in Manage billing before then, or the account moves to Free and the extra screens pause (see Subscription paused).
• “Could not reach Dislab. Check your connection and try again.”: your computer or phone lost its connection. Your screens aren’t affected.
• “Something went wrong.”: try again in a minute. If it keeps happening, email support@dislab.app with what you pressed.
• “Your role … can’t do that. Ask the owner.”: your login doesn’t have permission for that. The account’s owner can do it, or change your role.
• Deleting a photo, video or sign that’s in use: the console lists where it’s used. Delete anyway takes it out of those playlists at each screen’s next check-in.
• “This menu was changed somewhere else”: your till or another person saved the menu since you opened it. Reload, then make your change again.

Not here? Choose Ask us in Help: see Getting help.