Can’t sign in

Wrong password, the browser check, too many tries, or an emailed link that doesn’t arrive.

“That email and password don’t match.”: check the email address, then try again. Passwords are case-sensitive.
Forgotten it? Press Forgot it? and we email a link to choose a new one (it works for 30 minutes). Or press Email me a sign-in link to sign in without a password.

“We couldn’t check this browser. Wait a moment, then try again.”: sign-in checks you’re a person (Cloudflare’s check, under the form). Wait a few seconds for it to finish. Still failing? Turn off ad or script blockers for app.dislab.app, or try another browser.
“Too many tries from this network. Wait a few minutes, then try again.”: too many attempts from the same internet connection. Wait, then try once, carefully.
No email? Check spam and junk, and that it’s the address you signed up with. Links are from dislab.app. Each new link replaces the last, so use the newest.
A link that says it has expired: links work for 30 minutes and only once. Ask for a new one.
“Create your account first.”: you signed in, but haven’t set up a business yet. Finish creating the account.

Still can’t get in? Email support@dislab.app from the address you signed up with.

Thanks for telling us. If something’s missing, tell us what and we’ll add it.

Still stuck?

Email support@dislab.app, or send us a message. If it’s about a screen, tell us its name. We answer within one business day.